That's why, whenever I have collaborations at Nava’s Zen, and include a meal as a small gesture, I always check in with everyone about their food preferences. When I decided to order from Safaa, a Middle Eastern cuisine restaurant located in Taipan, Subang Jaya, I made sure to confirm with everyone beforehand. With one vegetarian in the mix that day, I wanted to ensure everyone was accommodated. Ordering through Grab, my trusted platform, I selected Safaa randomly but also took a moment to review their ratings for added assurance.
The dishes were ordered a day in advance
for a 12:30 PM arrival, and they showed up 5 minutes early.
Here's what I got:
A generous portion of fragrant, vibrant rice atop a large, tender lamb shank. The meat fell off the bone effortlessly, without any unpleasant gaminess. It could easily feed three small appetites. Served with a simple sambal on the side (though the picture went missing), it was a hit with us. I even shared some with my husband (who happens to live next door to Nava’s Zen), and he loved it too. Definitely worth raving about.
A delightful blend of chickpeas and tahini, topped with a drizzle of olive oil. I couldn't resist and ended up polishing off the entire serving, using the bread as the perfect pairing.
We thoroughly enjoyed this dessert, although there's something to be said about the online delivery experience. The caramel sauce seemed to have melded into the custard, losing some of its distinctiveness compared to the jiggly, caramel-drenched treat you'd get in a restaurant. Still, it hit the spot and didn't disappoint.
Safaa really exceeded my expectations. I was anticipating a tasty meal, but I
didn't expect it to be as delicious as it turned out to be. It's got me
thinking I might have to pay their restaurant a visit if I'm ever in the
neighborhood.
For those of you in the online food
service business, Safaa sets a great example. They delivered on time,
maintained the deliciousness of their food, and made the whole ordering process
super convenient. If your service isn't garnering similar rave reviews, perhaps
it's time to reassess and analyze your online food delivery approach.
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